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HelpDesk Support Duties & Salary in Canada
In Canada, a Helpdesk Support Engineer plays a crucial role in providing technical assistance and support to end-users. Canada has a thriving tech industry, with cities like Toronto, Vancouver, and Montreal being major tech hubs.
The main duties of a Helpdesk Support Engineer in Canada include responding to user inquiries, diagnosing and troubleshooting software and hardware issues, and providing solutions to technical problems. They also assist in setting up and configuring computer systems and software applications.
To excel in this role, strong problem-solving and communication skills are essential. A good understanding of operating systems, networking, and troubleshooting techniques is also important. In addition, customer service skills and the ability to work under pressure are valuable assets for handling user issues effectively.
The salary range for a Helpdesk Support Engineer in Canada can vary depending on factors such as experience, location, and the size of the company. On average, the annual salary ranges from CAD 40,000 to CAD 70,000.
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